Innovation

Socially Sensitive AI Software Coaches Call-Center Workers

  Next time you call customer support, the person on the other end of the line may be getting a little help from emotionally intelligent AI software. Recommended for You Some call-center workers are now receiving real-time coaching from software that analyzes their speech and…

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This Robot Will Sail for Months on the Lookout for a Tsunami

  An oceangoing robot that watches for tsunamis may be just the thing to save lives when disaster is on its way. Recommended for You That’s the vision Japanese researchers are about to carry out around the new volcanic island of Nishinoshima. Since it emerged…

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